Twitter has published an introductory guide targeted specifically at businesses. Twitter 101 for Businesses is an excellent and in-depth guide for anyone interested in learning more about how to effectively use Twitter to engage with customers, potential customers, and even other industry leaders.
If you’re new to Twitter, I’d strongly recommend reading Twitter 101 for Businesses before you make your first post. There’s a wealth of information and sound advice.
There’s also a downloadable PDF slideshow that’s perfect for a short presentation, or a printable guide if you want to take it with you.
